Micro, small, and medium-sized enterprises (MSMEs), tour operators, guides, accommodation providers, and other professionals in the tourism and hospitality sector in Bosnia and Herzegovina now have a valuable opportunity to enhance their knowledge and skills through the eAcademy Tourism and Hospitality platform.

This free online educational platform was developed by the Agency for Business and Economic Development (AWE) as part of an initiative to strengthen the capacities of the tourism sector, promote sustainable business practices, and support the digital transformation of the industry.
What does eAcademy offer?
Through eAcademy, users gain access to modern and practical courses covering key topics such as:
- Sustainable tourism and hospitality management
- Development of entrepreneurial and managerial skills
- Digital marketing and online promotion
- Creation and improvement of tourism products
- Communication and sales techniques
All courses are self-paced, allowing participants to learn whenever and wherever it suits them best. Upon completing the modules and knowledge tests, participants receive digital certificates that validate their expertise and readiness to apply what they’ve learned in practice.

Why is this important?
Tourism is a strategically important sector for Bosnia and Herzegovina’s economy. Investing in knowledge and professional development directly improves service quality, increases guest satisfaction, and strengthens the competitiveness of the local offer on the international market.
This initiative helps transfer international best practices directly to those shaping the country’s tourism landscape – entrepreneurs, guides, hospitality providers, and other key actors.
📌 Don’t miss the opportunity to enhance your business, raise service quality, and attract new guests.
🔗 More information and registration available at: eAcademy Tourism and Hospitality | atingi